Customer Care

Contact Ooh La La Couture

We’d Love to Hear From You

At Ooh La La Couture, we’re committed to making your shopping experience as elegant and enjoyable as the spaces you create. Whether you have a question about a product, need assistance with an order, or simply want design inspiration, our Customer Care Team is here to help.

Customer Care

Customer Care Hours

Monday – Friday

9:00 AM – 5:00 PM Central Time

Response Time

We strive to respond to all inquiries within 24–48 business hours.

Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your full name
  • Your order number (if applicable)
  • The email address used to place your order
  • A detailed description of your question or concern

Frequently Asked Questions

Many common questions regarding shipping, returns, delivery times, and product care can be found on our FAQ page.

Trade Program

Are you an interior designer, home stager, builder, or design professional? Visit our Trade Program page to learn about exclusive trade pricing and partnership opportunities.

For trade inquiries, please contact: trade@hellooohlalacom.com

Thank You

Thank you for choosing Ooh La La Couture. We’re honored to help you create beautiful spaces you’ll love for years to come.

With appreciation,
The Ooh La La Couture Customer Care Team