Customer Care
Frequently Asked Questions
Have a question? We’re here to help. Browse our most common questions below.
Do you offer free shipping?
Yes! We offer Free Standard Shipping on eligible orders within the United States.
How long does shipping take?
Most orders arrive within 7–15 business days after processing. Express shipping may be available for select items.
Where do you ship?
Currently, we ship to addresses within the United States.
Can I track my order?
Yes. Once your order ships, you’ll receive a confirmation email with tracking information when available.
What is your return policy?
Eligible items may be returned within 30 days of delivery. Please visit our Returns & Refunds Policy page for complete details.
What should I do if my order arrives damaged?
Please contact us within 48 hours of delivery with your order number and photos of the damaged item and packaging. We’ll work quickly to resolve the issue.
How can I contact customer support?
You can reach us through the Contact Us page. Our team is happy to assist you with any questions or concerns.
Is my payment information secure?
Yes. All payments are processed using secure, encrypted payment technology to help protect your personal information.
Do you add new products?
Absolutely! We regularly introduce new furniture, décor, lighting, and home accessories to keep our collection fresh and inspiring.